- Foundever
- Talbott, TN
- 02-23-2024
Job Description
Foundever, a global leader in customer experience solutions, is seeking Customer Experience Representatives for inbound calls only. As a vital part of our team, you will provide top-tier customer service to our clients, ensuring satisfaction and retention. This position offers on-site work at our Morristown, TN location, with paid training and growth opportunities.
Responsibilities:
- Handle inbound service calls promptly and professionally.
- Drive customer satisfaction through effective communication via voice, chat, and email.
- Navigate various systems to assist customers efficiently.
- Participate in ongoing training to enhance skills and performance.
Qualifications:
- Strong communication skills with the ability to multitask effectively.
- Problem-solving mentality and eagerness to grow within a stable organization.
- Ability to work both independently and collaboratively in a team environment.
- Must be at least 18 years old with a high school diploma or GED.
- Live within 50 miles of Morristown, TN.
Benefits:
- An award-winning work culture focused on employee well-being and career development.
- Paid training and benefits to support financial, physical, and mental health.