Customer Experience Representative (No Outbound Calls)

Job Description

Company: Foundever
Job Title: Customer Experience Representative (No Outbound Calls)
Job Type: Full-time
Location: Chavies, KY
Salary: Competitive
About Foundever: Foundever™ is a global leader in the customer experience (CX) industry, providing exceptional service to 750+ leading brands globally.

Responsibilities:

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications:

• Strong communication skills.
• Effective problem-solving abilities.
• Desire to advance career with a reputable company.
• Ability to work independently and collaboratively.
• Must be 18+ years old with a high school diploma or equivalent.

Benefits:

• Professional growth opportunities.
• Training and benefits prioritizing well-being.
• Opportunity to be the first point of contact for clients.