Customer Services Associate (No Outbound Calls)

Job Description

Join Foundever™ as a Customer Services Associate with a focus on providing exceptional customer service in inbound calls only, without any outbound sales. As part of our dynamic team, you will assist clients in various industries by addressing their inquiries through voice, chat, and email communication channels. This role offers growth opportunities and paid training, reflecting our commitment to developing our team members.

Responsibilities

• Handle inbound service calls from clients.
• Enhance customer satisfaction by providing timely and effective solutions.
• Navigate multiple systems and tools efficiently to address customer needs.
• Participate in ongoing training to enhance skills and knowledge.

Qualifications

• Strong communication skills and the ability to multitask effectively.
• Problem-solving abilities with a positive attitude.
• Desire to advance in a reputable company.
• Ability to work both independently and collaboratively.
• Minimum age of 18 and possess a high school diploma or equivalent.
• Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.

Benefits

As a Customer Services Associate at Foundever, you will have the opportunity to be the initial point of contact for clients, delivering top-notch customer service and support. Our award-winning culture, combined with paid training and generous benefits, ensures your personal and professional growth while making a difference in our clients' experiences.