- 10 Fitness
- Little Rock, AR
- 03-01-2024
Job Description
We are looking for a dedicated General Manager to lead our team at 10 Fitness. The ideal candidate should embody our values of honesty, commitment, and resilience, and have a passion for creating a positive member experience. As a General Manager, you will be responsible for overseeing all aspects of club operations, including staff management, member services, cleanliness, and safety.
Management Responsibilities
- Communicate with Senior Management and Human Resources.
- Ensure adequate staffing and provide consistent communication to employees.
- Maintain club signage, enforce policies, and create a safe work environment.
- Manage payroll, expenses, inventory, and financial goals.
- Lead staff meetings and provide feedback for business improvement.
Member Experience
- Greet members and guests warmly, ensure they have what they need for fitness goals.
- Handle inquiries, address service issues, and promote club amenities.
- Deliver exceptional customer service and maintain equipment/facility functionality.
Club Cleanliness and Safety
- Maintain a clean work area, perform safety checks, and report concerns promptly.
Commitment to Excellence
- Champion company values, health, safety, and service quality.
- Foster positive work environment, develop staff, and ensure accountability.
- Make sound decisions and communicate effectively at all times.
Qualifications
- 1-2 years of sales/customer service and leadership/management experience.
- Basic computer skills required.
- Bachelor's Degree preferred.
Physical Requirements
- Standing, walking, lifting up to 50 pounds, and effective communication.
Work Environment
- Exposure to mechanical parts and noise.
This job offers a competitive salary based on experience and qualifications. Join us in delivering exceptional service and fitness experiences!