- Foundever
- Morristown, TN
- 02-23-2024
Job Description
Foundever is seeking an Intuit Customer Experience Associate for our Morristown, TN location. As a Customer Experience Associate, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service to our global industry clients. Join our team and be part of a collaborative environment that values growth and development opportunities.
Responsibilities
- Handle inbound service calls and assist customers effectively.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools to provide customer resolutions.
- Participate in ongoing training and skill development programs.
Qualifications
- Must live within 50 miles of Morristown, TN.
- Strong communication skills and problem-solving abilities.
- Desire to advance your career within a reliable company.
- Ability to work independently and in a team environment.
- Must be 18+ years old with a high school diploma or GED equivalent.
- Successful completion of a background check.
Benefits
- Opportunity to deliver exceptional customer service to leading brands.
- Award-winning culture with paid training and benefits.
- Development and growth opportunities within the organization.
- Purpose-driven role focusing on financial, physical, and mental well-being.