- Foundever
- Jefferson City, TN
- 02-22-2024
Job Description: Intuit Customer Service Specialist (Inbound Calls Only)
Join a dynamic team at Foundever™ as an Intuit Customer Service Specialist dedicated to delivering exceptional customer experiences through inbound service calls. You will be the first point of contact for clients, ensuring professional and high-quality service delivery. As a key player in the CX industry, you will handle customer inquiries, navigate systems, and drive customer satisfaction through various communication channels.
Responsibilities:
- Handle inbound service calls professionally
- Drive customer satisfaction through voice, chat, and/or email communications
- Navigate through multiple systems and tools efficiently
- Participate in ongoing training and skill development
Qualifications:
- Strong communication skills with the ability to multitask
- Problem-solving skills with a positive attitude
- Desire for career advancement in a reputable company
- Ability to work independently and collaboratively
- Must be 18+ years old with a high school diploma or GED equivalent
- Location requirement: Must live within 50 miles of 2181 W Andrew Johnson Hwy, Morristown, TN 37814
- Successful background check completion
Benefits:
- Join a collaborative team with paid training and growth opportunities
- Work on-site in a supportive and award-winning culture
- Prioritize your well-being with financial, physical, and mental health benefits
- Be part of a global leader in CX with a commitment to employee experience