Intuit Customer Support Associate

  • Foundever
  • Appalachia, VA
  • time-alarm-solid 02-20-2024

Job Description

Are you ready to join Foundever as an Intuit Customer Support Associate? Foundever is a global leader in delivering exceptional customer experience solutions to industry clients worldwide. As a Customer Support Associate, you will handle inbound service calls, drive customer satisfaction through various communication channels, and assist customers using multiple systems and tools. This on-site position offers paid training, growth opportunities, and a chance to be part of an award-winning culture built on industry-leading experience.

Responsibilities

  • Handle inbound service calls.
  • Drive customer satisfaction through voice, chat, and/or email communications.
  • Navigate through multiple systems and tools.
  • Participate in ongoing training and skill development.

Qualifications

  • Strong communication skills, ability to assist customers while navigating screens.
  • Problem-solver with a positive attitude.
  • Desire to grow with a reputable company.
  • Ability to work both independently and collaboratively.
  • Must be 18+ years old.
  • High school diploma or GED equivalent.
  • Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.

Benefits

Enjoy being the first point of contact for clients, delivering professional customer service, and solving customer issues effectively. Join a supportive team where you can utilize your compassion skills, while benefiting from paid training and comprehensive benefits that prioritize your well-being.

About Foundever

Foundever is a global leader in the customer experience industry, providing top-notch services to 750+ leading brands worldwide. With a dedicated team of 170,000 associates, we strive to create connections and value conversations by combining innovative solutions with employee expertise and empathy.

Connect with us on Facebook, LinkedIn, and Twitter to explore more about our company culture and opportunities.