Member Experience Lead

  • VASA Fitness
  • Orem, UT
  • time-alarm-solid 2024-02-02T00:00:00Z

Member Experience Lead

Company: VASA Fitness

Job Type: Full-Time

Location: [Add location here]

Salary: $19.00 per hour + Commission and Bonus Opportunities!

Job Description

The Member Experience Lead (MEL) at VASA Fitness is responsible for creating an uplifting experience for all members and guests. This role entails leading, coaching, and developing a high-performing team to ensure a world-class experience for VASA members. The ideal candidate is engaging, positive, and possesses excellent organizational and leadership skills.


  • Ensure all Member Experience Specialists create and maintain the 'UPLIFT' culture in the club.
  • Implement the welcoming, non-intimidating VASA experience through the guest-to-member journey and create an exceptional brand experience.
  • Recruit, hire, and train all Member Experience Specialists team members.
  • Lead by example and ensure the UPLIFTing culture and values are at the core of every interaction.
  • Promote REVIVE sales, our in-club snack, drink, gear, and apparel shop.
  • Maintain cleanliness and functionality of equipment and facilities.


[Add requirements here]


VASA Fitness offers a competitive, all-encompassing benefits package, including healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships, 401k options, Paid Time Off, Health, Dental, Vision Benefits, Paid Parental Leave, Flexible Vacation Plan, and Paid Holidays.

Working at VASA Fitness means joining a passionate, fun, and united team in a 'Great Place to Work' certified company!