Member Service Representative

Job Description

We are looking for a Member Service Representative to join GreenState Credit Union in Cedar Rapids. This role involves providing exceptional member service, handling transactions, and promoting credit union products and services. If you are a customer-focused individual with a passion for finance and community impact, we invite you to apply.

Responsibilities

• Deliver high-quality member service in-person and over the phone.
• Perform various financial transactions accurately.
• Educate members on products and services that meet their needs.
• Maintain confidentiality and security of member information.
• Participate in community service events to enrich the local area.

Qualifications

• Excellent interpersonal and communication skills.
• Strong attention to detail and accuracy in handling cash.
• Ability to work independently and as part of a team.
• Proficiency in computer applications and systems.
• High school diploma or equivalent required.

Benefits

• Regular full-time position with a competitive pay range.
• Monthly incentive opportunities and progressive benefits package.
• Work schedule includes Saturdays for balance and flexibility.
• Opportunity for growth and career development within the organization.