General Manager

General Manager

Location: [Location Not Provided]

Job Type: [Job Type Not Provided]

Job Description

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. As a General Manager at VASA Fitness, you will direct operations and sales at your VASA location, building a team of results-driven, culture-based club leads. Your primary responsibility is to manage club performance, financial results, operational goals, and priorities. You will be accountable for hiring, developing, and managing the club team while ensuring consistent company standards and fostering the "House of VASA" approach and foundation. It is vital to maintain a clean, friendly, and well-maintained club and uphold the uplifting culture in the club while resolving escalated member concerns and enforcing company policies and procedures.

EXECUTION DELIVERABLES

• Responsible for managing the pace, financial performance, and consistency in the club.
• Drive operational goals, objectives, and priorities for Lead roles and responsible for attainment of Club financial results.
• Responsible for the hiring and development of the club team with particular emphasis on lead positions.
• Responsible for the performance management of team members to maintain consistent company standards and financial results.
• Responsible for communicating, upholding and leading by example to deliver the "House of VASA" approach, purpose, and foundation.
• Manage a clean, friendly, and well-maintained club.
• Ensure that all team members create and maintain our "UPLIFT" culture in the club.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide consistent accountability for direct reports through training, coaching, conducting planning sessions, and performance reviews.
• Control club labor on a weekly basis to meet budget expectations.
• Recruit, interview, and hire Leads, and participate in final interviews for all club positions.
• Develop direct reports by communicating priorities and encouraging the team to achieve results, through significant face-time and coaching.
• Provide direction to Leads to deliver on performance goals and implementation of corporate and district initiatives.
• Monitor club facilities to ensure execution of our purpose, and adherence to company programs and initiatives.
• Offer feedback and direction to Leads and team members.
• Communicate and execute sales and pricing promotions with Leads.
• Resolve escalated member concerns, that are outside the authority of Leads to solve.
• Provide resources and direction to ensure that company policies and procedures, including loss prevention, employment, and HR policies are enforced.
• Provide direction to the Leads to proactively develop thorough business plans. Ensure that the plans are executed with reoccurring performance checkpoints.
• Establish priorities and goals for member acquisition and retention.
• Identify, plan, and execute club improvements.
• Facilitate club meetings to ensure alignment with company goals and objectives.
• Utilize GM checklist to drive daily deliverables.