- Canon Solutions America, Inc.
- Walnut Creek, CA
- 02-07-2024
Job Description
Canon Solutions America, Inc. is looking for a Field Service Manager to lead a team of technical specialists in delivering top-notch service and support for our cutting-edge hardware and software solutions. As a Field Service Manager, you will oversee a dedicated team, address customer issues, manage inventory, and ensure team education on new technology.
Responsibilities
- Lead and manage a team of technical specialists servicing specific business system products and services.
- Hire, train, and develop technical representatives to achieve total customer satisfaction.
- Address customer issues promptly and effectively.
- Manage the warehousing process and inventory.
- Educate the team on new technology in the industry.
Requirements
- Bachelor's degree or equivalent experience plus 7 years of related experience.
- Service management experience in the technology industry.
- Hands-on field technical experience with digital and electromechanical technology.
- Strong communication and leadership skills.
- Excellent time management abilities.
Company Overview
Canon Solutions America, Inc. provides market-leading enterprise, production, and large format printing solutions with professional service offerings. Join us in driving innovation, sustainability, and efficiency in document management solutions.
Benefits
- Competitive salary: $66,560 - $89,830.
- Medical, dental, vision, 401(k) Savings Plan.
- Profit sharing, educational assistance, recognition programs.
- Vacation and more.