Member Experience Specialist

  • VASA Fitness
  • Aurora, CO
  • time-alarm-solid 2024-01-31T00:00:00Z

Member Experience Specialist

Company: VASA Fitness

Job Type: Hourly

Salary: $15.00 per hour + $2-4 commission eligibility

Job Description

VASA Fitness is seeking a Member Experience Specialist to join our passionate and united team. The MES will be responsible for delivering a fun and meaningful experience to our members and guests, creating personal connections, addressing issues, ensuring club cleanliness, and promoting memberships and personal training.

Responsibilities

  • Demonstrate genuine, kind attitude when interacting with guests and members.
  • Provide club tours, sell memberships, and assist members with upgrades and personal training.
  • Anticipate guest and member needs and respond accordingly, providing clear information and support.
  • Contribute to improving the guest and member experience by sharing feedback and collaborating with the team.
  • Execute daily responsibilities to VASA's high standards, including check-in processes, club cleanliness, merchandise restocking, and REVIVE sales processing.

Benefits

  • Healthcare benefits for employees working 20+ hours per week.
  • Two complimentary gym memberships.
  • 401k options.
  • Paid Time Off, Health, Dental, Vision Benefits, and Paid Parental Leave for 30+ hours per week employees.
  • Flexible Vacation Plan and Paid Holidays for 40 hours per week employees.

Join VASA Fitness and be a part of our 'Great Place to Work' certified company! If you are passionate about creating uplifting experiences, apply now to become a Member Experience Specialist.