- VASA Fitness
- New Berlin, WI
- 2024-01-31T00:00:00Z
Member Experience Specialist
Company: VASA Fitness
Job Description
The Member Experience Specialist at VASA Fitness is responsible for creating a fun and meaningful experience for members and guests during each visit. This includes greeting members in a friendly manner, building personal connections, maintaining cleanliness, and reporting problems in a timely manner. Additionally, the role involves selling memberships, driving upgrades, and providing tours for guests and members.
Benefits
- Base rate of $11.50 per hour + $2-4/hr. commission eligibility for memberships and personal training sales
- Healthcare benefits for employees working 20+ hours per week
- Complimentary gym memberships for employees and 401k options
Responsibilities
- Demonstrate a genuine, kind attitude when interacting with guests and members
- Be familiar with membership plans, pricing, amenities, and add-on options
- Provide club tours, sell memberships, and assist members with upgrades and personal training consultations
- Execute daily responsibilities to high standards, including check-in processes, daily cleaning, restocking merchandise, and processing sales