Operation Control Agent

Job Description

Close Up Foundation is seeking an Operation Control Agent to provide weekend office coverage for Close Up participants traveling to/from programs throughout the fiscal year. As a nonprofit organization dedicated to civic education, we value active and informed participation in democracy.

Responsibilities

• Provide office support to transportation team members.
• Handle emergency transportation issues and re-accommodations.
• Manage phone coverage for customer inquiries and travel emergencies.
• Collaborate with other departments to ensure smooth communication and issue resolution.

Qualifications

• Knowledge of the airline and hospitality industry.
• Two years of customer service experience.
• Strong verbal and written communication skills.
• Problem-solving abilities and good judgment.

If you are passionate about making a difference and want to join a team that has impacted over a million students and teachers, apply now!