- Astrophysics Inc.
- El Paso, TX
- 02-28-2024
Job Description
Join Astrophysics Inc., a global leader in X-ray security inspection systems, in ensuring a safer world through cutting-edge technology. We are looking for a Field Service Technician to perform on-site installations, maintenance, and repairs for our products at various customer sites across the United States. This dynamic role requires travel, technical expertise, and a commitment to excellence in customer service.
Responsibilities
- Perform on-site installations, maintenance, and repairs.
- Diagnose and troubleshoot equipment malfunctions.
- Complete all service documentation accurately and on time.
- Provide exceptional customer service and promote extended warranty contracts.
- Deliver technical training and support as required.
Requirements
- Associate's or Bachelor's Degree in Electronics or related field, OR 2-7 years of technical support or field service experience.
- Strong analytical and problem-solving skills.
- Ability to travel and work independently.
- Excellent customer service and communication abilities.
- Fluency in English, both written and verbal.
Benefits
- Medical, dental, and vision benefits.
- 401K plan with employer match.
- Generous paid holidays and PTO.
- Additional travel perks and incentives.
- Opportunities for personal and professional growth.
If you are ready to be part of a meaningful security mission and grow with a fast-paced company, contact us to join Astrophysics Inc. today!