Optical Technician

  • Wilmington Eye
  • Wilmington, NC
  • time-alarm-solid 03-06-2024

Wilmington Eye is looking for a customer-focused Optical Technician to join our team and provide exceptional service to our patients. The ideal candidate will play a key role in recommending and fitting eyewear to meet our patients' vision needs while delivering a warm and welcoming experience. If you have a passion for helping others see and feel their best, we want to hear from you!

Responsibilities:

  • Greet patients warmly and assist with their optical needs promptly.
  • Take measurements, custom-fit glasses, and perform minor eyewear repairs.
  • Use advanced tools like lensometers to ensure precise eyewear quality.
  • Provide accurate information on eyewear delivery and assist patients with product selection.
  • Maintain a clean, organized dispensary and manage inventory.
  • Resolve patient issues promptly and collaborate with the management team when necessary.
  • Explain insurance/vision plan benefits to patients clearly and comprehensively.

Requirements:

Required:

  • Two or more years of optical experience in a retail setting.

Preferred:

  • Proficiency in computer usage and ability to follow procedures.
  • Strong communication skills and a teamwork-oriented approach.
  • Exceptional productivity and technical competence.
  • Ability to stand for extended periods and willingness to travel as needed.

If you are a self-motivated individual with a keen desire for learning and improvement, apply now to join our dedicated team!