- Foundever
- Whick, KY
- 03-07-2024
Job Description
We are looking for a dedicated Intuit Customer Experience Specialist to join our team at Foundever. As part of our global industry-leading CX solutions, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate through multiple systems efficiently. This role offers growth and development opportunities with on-site training.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Must live within a 50-mile radius of 101 Sykes Blvd, Chavies, KY.
- Strong communication skills and problem-solving abilities.
- Desire to advance career with a reliable company.
- Ability to work independently and collaboratively.
- Must be 18+ years old with a high school diploma or GED equivalent.
- Successfully pass a background check.
Benefits
As a Customer Experience Specialist, you'll have the opportunity to be the primary contact for clients, delivering professional and quality customer service. Enjoy on-site work with an award-winning culture and paid training that supports your overall well-being and career growth.
About Foundever
Foundever is a global leader in the customer experience industry, supporting millions of customer conversations daily. Join our innovative team dedicated to creating connections and value-based conversations for leading brands worldwide.