- Foundever
- Wooton, KY
- 03-04-2024
Job Description
Company: Foundever
Job Title: Customer Experience Representative (No Outbound Calls)
Job Type: Full-time
Location: Chavies, KY
Salary: Competitive
About Foundever: Foundeverâ„¢ is a global leader in the customer experience (CX) industry, providing exceptional service to 750+ leading brands globally.
Responsibilities:
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications:
- Strong communication skills.
- Effective problem-solving abilities.
- Desire to advance career with a reputable company.
- Ability to work independently and collaboratively.
- Must be 18+ years old with a high school diploma or equivalent.
Benefits:
- Professional growth opportunities.
- Training and benefits prioritizing well-being.
- Opportunity to be the first point of contact for clients.