Customer Services Specialist (Chavies, KY)

Job Description

Foundever is seeking a Customer Services Specialist to join our team in Chavies, KY. As a specialist, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate systems to provide top-notch support. This role offers growth opportunities, paid training, and a chance to be part of an award-winning culture that prioritizes employee experience.

Responsibilities

• Handle inbound service calls and communicate with customers professionally.
• Drive customer satisfaction through voice, chat, and email.
• Navigate multiple systems and tools efficiently.
• Participate in ongoing training and skill development initiatives.

Qualifications

• Strong communication skills and ability to multitask effectively.
• Problem-solving skills and a positive attitude.
• Desire to progress in a stable company.
• Ability to work independently and collaboratively.
• High school diploma or equivalent.

Benefits

Enjoy being the first point of contact for clients and delivering exceptional customer service. You will work on-site in a supportive environment that emphasizes personal well-being and growth opportunities. Join us as we create connections and value conversations for global brands.