- Silver Diner Development, LLC
- White Marsh, MD
- 03-06-2024
Job Description
Position Overview: The Server plays a crucial role in representing the Silver Diner brand to our guests. Responsibilities include delivering exceptional hospitality, driving sales, serving food & beverages, and managing POS transactions.
Responsibilities:
- Ensure each guest receives outstanding service.
- Accurately take orders and suggestively sell to guests.
- Maintain knowledge of all menu items.
- Pre-bus tables, maintain cleanliness, and complete side work.
Brand Delivery:
- Adhere to uniform standards and SMG scoring criteria.
- Deliver the Silver Diner brand experience consistently.
Cost Balancing:
- Properly manage sales, cash handling, and portion control.
Performance Measures:
- Achieve positive sales growth and ensure guest satisfaction.
- Develop strong guest relationships.
Qualifications:
- 1-2 years experience as a Server or Bartender preferred.
- Excellent guest service skills, communication, and organizational abilities.
- Positive, energetic, and able to work effectively under pressure.
Physical Requirements:
This role involves working with food, kitchen equipment, and requires physical stamina, including the ability to lift heavy objects and stand for extended periods.