- Doubletree Koger Center
- Richmond, VA
- 03-06-2024
Job Description
The DoubleTree by Hilton Koger Center is looking for dedicated Guest Service Representatives to join our team. Whether you are seeking a full-time or part-time position, we offer Hilton travel benefits, daily advance pay, and discounts on various services.
Responsibilities
- Provide consistent and dependable customer service, meeting business needs.
- Greet guests warmly and handle check-ins and check-outs efficiently.
- Answer phone calls, direct inquiries, and assist guests with reservations.
- Handle cash transactions, credit card verification, and end-of-shift financial reconciliation.
- Address and resolve service issues promptly and professionally.