Customer Experience Specialist (Inbound Calls Only) Morristown, TN

Job Description

Join Foundever as a Customer Experience Specialist handling inbound calls in Morristown, TN. We are a global leader in customer experience solutions, focusing on delivering exceptional service to our clients. As part of our team, you will provide professional customer support and assistance, driving satisfaction through various communication channels.

Responsibilities

• Handle inbound service calls professionally.
• Drive customer satisfaction through voice, chat, and email communication.
• Navigate various systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills with the ability to multitask.
• Problem-solving skills and a positive attitude.
• Desire to grow with a reputable company.
• Ability to work independently and in a team environment.
• Must reside within 50 miles of Morristown, TN.
• High school diploma or equivalent required.
• Background check required.

Benefits

Foundever offers a dynamic work environment with training opportunities and benefits to support your well-being. Join a team dedicated to delivering exceptional customer experiences and enjoy a fulfilling career with us.