- Foundever
- Norton, VA
- 02-23-2024
Job Description
Foundever is seeking a dedicated Intuit Customer Service Specialist to join our team in Wise, VA. As a key member of our customer experience solutions division, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service to global industry clients.
Responsibilities
- Handle inbound service calls and inquiries.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development sessions.
Qualifications
- Must live within 50 miles of our Wise, VA office.
- Strong communication skills and ability to multitask.
- Problem-solving abilities with a positive attitude.
- Willingness to grow within a reliable company.
- Enjoy working both independently and as part of a team.
- Minimum 18 years of age with a high school diploma or equivalent.
- Successful completion of a background check.
Opportunity
This role offers an opportunity to be the frontline representative for our clients, delivering exceptional customer service and resolutions. You will work with a supportive team and advanced systems to enhance the customer experience.
Benefits
- Industry-leading training and career development.
- Employee well-being prioritized with paid benefits.
- An award-winning culture with a commitment to excellence.
About Foundever
Foundever is a global CX industry leader with a focus on innovation and employee empowerment. With a vast network of associates worldwide, we create connections and value conversations for our clients across various industries.
Connect with us on Facebook, LinkedIn, and Twitter to learn more about our work culture and opportunities.