Intuit Customer Experience Representative (Wise, VA)

Job Description

Foundever is seeking an Intuit Customer Experience Representative to deliver exceptional customer service to global industry clients. This on-site position, based in Wise, VA, entails handling inbound service calls, driving customer satisfaction through various communication channels, and engaging in ongoing training and skill development. The ideal candidate should possess strong communication skills, problem-solving abilities, and a proactive attitude towards career advancement.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and the ability to multitask effectively.
• Problem-solver with a can-do attitude.
• Eager to advance career within the company.
• Ability to work independently and in a team environment.
• Must be 18+ years old with a high school diploma or equivalent.
• Live within 50 miles of Wise, VA.

Benefits

This role offers an opportunity to be the initial contact for clients, providing professional and high-quality customer service while following established procedures. Foundever offers paid training, benefits, and a supportive work environment to prioritize employees' well-being. Join a global leader in the CX industry and make a difference through innovative solutions and empathetic customer interactions.