- Foundever
- Busy, KY
- 02-23-2024
Job Description
We are looking for a dedicated Customer Services Representative to join the team at Foundever in Chavies, KY. As a key player in providing exceptional customer experiences, you will handle inbound service calls, interact with customers via voice, chat, and email, and navigate various systems to address inquiries effectively. You will receive comprehensive paid training and have opportunities for skill development to excel in your role.
Responsibilities
- Handle inbound service calls and respond to customer inquiries.
- Drive customer satisfaction through clear and professional communication.
- Navigate through multiple systems efficiently to provide accurate information.
- Participate in ongoing training sessions to enhance skills and knowledge.
Qualifications
- Reside within 50 miles of Chavies, KY.
- Strong communication skills and ability to multitask.
- Problem-solving mindset and eagerness to advance in a stable company.
- Ability to work independently as well as collaboratively in a team environment.
- Minimum age of 18, with a high school diploma or GED equivalent.
- Must successfully pass a background check.
A fantastic opportunity
As a Customer Services Representative, you will be the initial point of contact for clients, delivering top-notch customer service and resolution. Engage with customers and address their inquiries professionally, following established processes and systems. Enjoy a supportive work environment with paid training and benefits that prioritize your well-being and growth.
You’ll Enjoy
- An award-winning culture focused on employee satisfaction and development.
- A chance to make a difference by assisting customers and resolving issues.
- Paid training and comprehensive benefits to support your personal and professional growth.