- Foundever
- Appalachia, VA
- 02-23-2024
Job Description
Join Foundever as a Customer Support Specialist with a focus on inbound calls. We are a global leader in the CX industry, providing customer service, technical support, and warranty options to top brands. As part of our team, you will handle customer inquiries via voice, chat, and email, ensuring high levels of satisfaction through professional communication and efficient assistance.
Responsibilities
- Handle inbound service calls professionally.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools efficiently.
- Engage in ongoing training and skill development.
Qualifications
- Live within 50 miles of Wise, VA.
- Strong communication skills and ability to multitask.
- Problem-solving skills with a positive attitude.
- Desire to grow within a reputable company.
- Ability to work independently and with a team.
- Must be 18+ years old with a high school diploma or equivalent.
- Pass a background check.
Benefits
As part of Foundever, you will enjoy working on-site, receiving paid training, and being part of an award-winning culture with a focus on employee well-being. Grow your career in a supportive environment while contributing to impactful customer connections.