- Foundever
- Hyden, KY
- 02-23-2024
Job Description
Discover an exciting career opportunity as an Intuit Customer Service Specialist at Foundever, a global leader in customer experience solutions. Join our dynamic team to provide professional customer service and support to our global industry clients through inbound calls. With comprehensive training, growth opportunities, and a culture promoting employee well-being, this role offers a rewarding career path for dedicated individuals.
Responsibilities
- Handle inbound service calls to assist customers effectively.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate efficiently through multiple systems and tools to provide solutions.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and ability to multitask while assisting customers.
- Problem-solving attitude and eagerness to advance in a stable company.
- Enjoy working independently as well as collaboratively with a team.
- Minimum age requirement: 18 years with a high school diploma or GED equivalent.
- Must reside within 50 miles of 101 Sykes Blvd, Chavies, KY 41272 for on-site position.
A Great Opportunity
As an Intuit Customer Service Specialist, you will play a pivotal role in delivering exceptional customer service, resolving issues, and establishing lasting client relationships. With support from experienced managers and structured processes, you will contribute to creating positive customer experiences and ensuring satisfaction.
Benefits
- Join an award-winning culture with over 35 years of industry expertise.
- On-site work environment providing opportunities to use your interpersonal skills effectively.
- Access to paid training programs and benefits prioritizing employee well-being.
About Foundever
Foundever is a global leader in the customer experience industry, serving 750+ top brands worldwide. With a diverse team of 170,000 associates across 45 countries, we specialize in delivering innovative solutions, including self-service and AI, to enhance customer interactions. Join us in building connections and creating value through every customer conversation.