- Foundever
- Norton, VA
- 02-23-2024
Job Description
Foundever is now hiring Intuit Customer Service Specialists to handle inbound calls only at our site located at 10431 Pinnacle Dr, Wise, VA. As a Customer Service Specialist, you will play a vital role in delivering professional and high-quality customer service to clients, customers, and third-party contacts. Join our team to be the first point of contact for an award-winning culture and a commitment to enhancing the customer experience.
Responsibilities
- Handle inbound service calls with excellence.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills and ability to multitask.
- Problem-solving attitude with eagerness for career advancement.
- Enjoy working both independently and within a team.
- Must be 18+ years old with a high school diploma or GED equivalent.
- Must live within 50 miles of Wise, VA and pass a background check.
A Unique Opportunity
Empower yourself to take initiative and provide resolutions for customers while following established procedures. You will experience paid training, benefits, and personal development, fostering a sense of purpose in your role.
You'll Enjoy
Join an industry leader in customer experience. Thrive in an inclusive culture where your compassion skills make a real difference. Prioritize your financial, physical, and mental well-being with our comprehensive benefits and on-site work environment.