Customer Service Representative

Job Description

We are hiring a Customer Service Representative I to join our team at San Luis Valley Behavioral Health. This role is ideal for a motivated individual with a passion for providing exceptional customer service. As a Customer Service Representative, you will interact with clients, clinical staff, and administrative personnel, ensuring a seamless experience for all stakeholders.

Responsibilities

• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Perform administrative tasks such as checking demographic data, distributing paperwork, and verifying insurance coverage.
• Handle money transactions, reconcile cash drawers, and perform vehicle checkouts.
• Ensure attendance and cover offices as assigned within the San Luis Valley region.

About San Luis Valley Behavioral Health

San Luis Valley Behavioral Health is a respected provider of Behavioral Health Services in the region. We collaborate with various agencies to deliver quality care and support to the communities of San Luis Valley. As a non-profit organization, we are dedicated to fostering hope, healing, and recovery.

Benefits

We offer a comprehensive benefits package to employees working 30 hours or more, including medical, dental, vision coverage, flexible spending accounts, life insurance, 401K with matching funds, paid holidays, personal days, vacation, and sick day accrual.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and multitasking skills in a fast-paced environment.
• Proficiency in Microsoft Office and related computer applications.
• 1-3 years of customer service or relevant field experience preferred.

Apply now and join San Luis Valley Behavioral Health in making a difference in the lives of our community. Deadline for applications: March 17, 2024.